Methodist Medical Center of Illinois

Creating a four star hospitality experience for community health care

Peoria, Illinois

Located in downtown Peoria, Ill., Methodist Medical Center envisioned their facility as a catalyst for urban revitalization by creating a campus with gardens and views, places of respite and places to heal. Kahler Slater developed a master plan to drive a long-range phased replacement strategy for the existing campus on its current site. The master plan was designed to satisfy the hospital’s need to remain operational throughout multiple phases of construction.

Methodist’s goal is to achieve organizational success by becoming a more efficient, technology-forward campus that is easy to navigate for all who enter. Leadership began their campus transformation with a relocation of the front door and reception spaces. The result of this first phase is a fresh, contemporary design including a two-story space which features local art glass sculpture. Central to the design is a gracious, two-story atrium entrance that provides an experience similar to that of a high star hotel lobby. It also serves as a central wayfinding hub. With the atrium as an anchor, the design establishes a new unified and identifiable campus identity. Also included in this first phase was a new 600-car parking structure, a connecting skywalk access to the atrium, donor recognition, digital check in center and wayfinding system and radiation oncology services. Future phases include a new diagnostic and treatment facility that will house acute care services including cardiovascular, surgical, and intensive care units with private rooms. This new campus reflects the Methodist quality of care by maintaining the existing street system, creating new open green space and using building materials that are warm and welcoming. Kahler Slater’s design team also utilized the latest in Lean process improvement strategies and simulation software to model improved staffing, travel distances, material and patient movement throughout the new buildings. All projects are designed to achieve LEED certification. Methodist Medical Center’s patient satisfaction ranks 11.6% above national average for patients who gave the hospital a rating of 9 or 10, and 15.7% above national average for likeliness to recommend (HCAHPS).

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