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The Future of Healthcare

In 2017, Kahler Slater commissioned International Consultants at Design Intelligence Strategic Advisors to conduct a study on the future of the healthcare industry.

They asked 20 healthcare organizations their thoughts on topics ranging from technology to financing to construction and more.

Click here to download the full report, or keep reading for a sample of the results. For more information, please contact Kelly Christiansen at (414) 290-3771 or by email.


20 healthcare organizations were interviewed on the future of healthcare. Here's what they said:

On Technology

“What new technology is coming? How do we have buildings designed for things that we aren’t aware of?”

“Making sure that we have digital capacity that’s easily accessible for both the clinicians and the patients too because they’re interacting with us on digital platforms.”

“The interesting thing is understanding the next generation of millennials. Technology is really going to be more comfortable to our consumer and providing that is going to definitely be a choice factor.”

On the Changing Footprints

“We can now design this for what we think might be the future of healthcare – fewer beds; little H (hospital), big P (physician services).”

On The Future of Healthcare Facilities

“Construction is expensive and as margins decrease, building becomes harder. Projects will need to be done well and have present and future value.”

On the Top 5 Most Important Things When Planning & Implementing Capital Construction Projects

  1. Safety
  2. Improving patient care
  3. Staff and provider engagement/alignment
  4. Cost reduction
  5. Operational efficiency

On Financial Pressures

“Healthcare systems are spending an inordinate amount of time looking for ways to cut costs, increase revenue. It’s the primary driver in decision making more than it has ever been.”

“How do we deliver great clinical outcomes based on regional and national benchmarks, and do that in a way that’s cost competitive? Process improvement is a big part of what we work on every day.”

On Operational Efficiency

The operational efficiency of buildings is critical, not only as cost-saving measures, but for the efficiency of care.

“We want to spend as much as we need to, to get it right, to get it efficient and flexible, to minimize our operating expenses as we use the buildings over the next 20, 30, 40 years.”

“We’re looking for a much greener footprint.”

On Flexibility & Standardization

“To the extent that space is built with flexibility in mind makes it more valuable. That’s a big priority as we look at things we’re doing today. Can they be retrofitted without a whole lot of work or adapted to other scenarios going forward?”

“The science of building is always changing. We need to align with partners who have the latest research and evidence so they can lead us through building and renovations. We need to look to them as experts.”
Click here to download the full report, or for more information, please contact Kelly Christiansen at (414) 290-3771 or by email.
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