Holy Family Memorial partnered with Kahler Slater to program and design a new freestanding primary care clinic, planned to serve a large rural population in central Wisconsin. Envisioned as a community wellness hub, this project was inspired by the spirit of hospitality of the nearby Kohler American Club resort. Primary care services include medical imaging, a retail pharmacy and rehabilitation therapy. The rehab gym is featured prominently at the entry to the clinic, emphasized in the design as a beacon to the community.
The new clinic consolidates staff and operations from two existing clinics to improve operational efficiency. A Lean 3P event kick started the project followed by rapid prototyping and full-size room mockups. Through this exploration, the design teams identified operational improvements and efficiencies to support a more collaborative relationship between provider and patient. Telehealth readiness for e-visits in any patient space and an expanding specialist network have been incorporated into the new design.
The imminent adoption of a more accessible electronic medical record provides opportunity for improvements in collaboration, care coordination, patient scheduling and room utilization. Dual-access exam rooms and supporting technology provide patient self-rooming opportunities and efficiencies for a new integrated care team model. Behind-the-scenes contiguous exam pods are connected so that staff can flex to support varying levels of clinic activity.
Over 117 years ago, Holy Family Memorial was founded with the purpose of meeting the healthcare needs of Manitowoc County. The HFM Lakefront Campus is the next step in taking healthcare into the future. This 15,000 square-foot, state-of-the-art, outpatient facility includes patient-centered design elements and modern touches. This premier destination for healthcare will consolidate the HFM Woodland Campus and HFM Two Rivers Campus into one convenient location, while also allowing for more space to provide additional services.
Services at HFM Lakefront Campus coming October 2017:
Family and internal medicine
Diagnostic testing (lab and imaging)